TXU Energy Login — No Deposit Prepaid Alternative in Texas
Access Your TXU Account or Start Prepaid Electricity Today
TXU Energy Login — Direct Links
- Login page: txu.com/signin
- Create an account: txu.com/create
- Reset your password: txu.com — Reset Password
- TXU mobile app: iPhone / Android
- TXU customer service: 1-800-818-6132 (24/7)
Payless Power Login — Direct Links
- Account portal: paylesspower.com/login
- Payless Power app: iPhone / Android
- Add money to your account: Call 1-833-955-3774
- Forgot your PIN or login? Call 1-833-955-3774 — Mon–Fri 9AM–5PM CT
TXU Login Not Working? Common Fixes
Forgot your password. Go to txu.com — Reset Password and enter your username. Note: your TXU username is not your email address — it's a separate login you created when you set up MyAccount.
Password not accepted. TXU passwords are case-sensitive. If you're on a phone that auto-capitalizes, type your password manually instead of using autofill.
Account locked. After several failed attempts TXU locks the account. Use the Forgot Password link or call 1-800-818-6132 — they can unlock it while you're on the phone.
Site not loading. TXU runs scheduled maintenance on MyAccount without always announcing it. Wait 30 minutes and try again, or use the mobile app instead.
Pay your TXU bill without logging in. Go to txu.com — Ways to Pay and select "Pay as Guest." You'll need your TXU account number and service ZIP code — no login required. TXU also takes phone payments at 1-800-818-6132 and walk-in payments at CVS, Walmart, and other authorized pay stations.
No. TXU discontinued its prepaid plan in 2011. All current TXU plans are monthly billing and require a credit check. If TXU required a deposit you can't afford — or said no — a licensed prepaid provider is the realistic path forward.
What Happened to TXU Prepaid Electricity?
TXU Energy offered a pay-as-you-go prepaid plan until 2011, when it was discontinued. It has not been available since. If you're searching for TXU prepaid today you're likely looking for one of two things: confirmation that TXU no longer offers it, or a working alternative that does.
If it's the second — Payless Power (PUCT REP# 10110) is the most direct replacement operating in the same Texas service areas TXU covers. No deposit, no credit check, no contract. You start with $40 and your service activates in approximately one hour on homes with a smart meter. The same areas TXU serves through Oncor (DFW, North Texas) and CenterPoint (Houston) are fully covered.
No Deposit? No Credit? Start Prepaid Today.
Payless Power (PUCT REP# 10110) is a licensed Texas electricity provider built for exactly this situation. No credit check, no deposit, no Social Security number required. You start with $40 — that money goes toward your usage, not into an escrow account.
- Service activates in approximately 1 hour on homes with a smart meter
- Daily text alerts with your balance and usage
- No contract — stop anytime, remaining balance returned to you
- Available across 400+ Texas cities
- Bilingual service — English and Spanish
Mon–Fri 9AM–5PM CT · Enrollment available online 24/7
TXU Energy vs. Prepaid — Side by Side
| Feature | TXU Energy | Payless Power Prepaid |
|---|---|---|
| Credit check | Yes | No |
| Deposit | Often required | None — $40 goes to usage |
| Contract | 6–24 months fixed | No contract |
| Early termination fee | $150 | None |
| Same-day activation | 1–3 business days | ~1 hour with smart meter |
| Social Security required | Yes | No |
Honest note: TXU rates are typically lower per kWh for customers who qualify. Prepaid costs more — what it offers is access when TXU says no. Compare all licensed Texas rates at PowerToChoose.org.
Frequently Asked Questions
Where is the TXU Energy login page?
The TXU Energy MyAccount login is at txu.com/signin. You can also sign in through the TXU mobile app using Touch ID or Face ID. To create an account for the first time, go to txu.com/create — you'll need your TXU account number and the last four digits of your Social Security number.
I forgot my TXU password — how do I reset it?
Go to txu.com/signin and click "Forgot Password." Enter your username and answer one of your three security questions. One thing TXU buries: your TXU username is not your email — it's a separate username at least 6 characters long with no special characters. If you've forgotten the username too, click "Forgot Username" on the same page.
Does TXU Energy offer prepaid electricity?
No — TXU discontinued prepaid in 2011. All current TXU plans require a credit check and may require a deposit. If you need no-deposit electricity in Texas, Payless Power (PUCT REP# 10110) is a licensed alternative. Call 1-833-955-3774 to enroll today.
What is TXU's cancellation fee if I want to switch?
$150 early termination fee on fixed-rate contracts. Exception: TXU waives it if you cancel within the first 60 days of a new plan. Month-to-month TXU plans have no cancellation fee. When you enroll with a new provider, TXU is notified automatically — you don't need to call them to cancel.
Can I get electricity in Texas without a deposit or credit check?
Yes. Prepaid electricity providers in the Texas deregulated market don't require a deposit or credit check because you pay before you use. Payless Power serves 400+ Texas cities — start with $40, service activates in about 1 hour on homes with a smart meter. No Social Security number needed. Call 1-833-955-3774.
How do I contact TXU Energy customer service?
TXU customer service is available 24/7 at 1-800-818-6132. Most account tasks — payments, plan changes, address updates — can also be handled through MyAccount at txu.com/signin or the TXU mobile app.
